WHY STATE FARM?

Our commitment to customers makes us the No. 1 insurer of cars and homes in the United States and an insurance leader in Canada.

The same commitment to our workforce is how we got here and how we stay here. Our 90-year track record highlights State Farm as an employer of choice committed to providing career opportunities that last a lifetime.

From diverse backgrounds and talent, to meaningful work and comprehensive benefits, “Like a good neighbor…” isn’t just a slogan. It’s who we are and how we do business.

WHAT ARE THE DUTIES AND RESPONSIBILITIES OF THIS POSITION?

• Handles State Farm Bank projects requiring information gathering, analysis, and coordination
• Coordinates project activity and provides expertise for one or more areas of State Farm Bank
• Provides business perspective and represents the strategies and frameworks set by State Farm Bank management
• Works with project teams to define scope of effort/business requirements for development of new initiatives and enhancements
• Represents State Farm Bank on Systems project teams
• Develops, maintains, and supports products, processes, and procedures related to functional area
• Researches, designs, and implements product and program developments and/or enhancements
• Develops and maintains relationships with outside agencies and/or third-party vendors
• Prepares various reports as requested
• Provides operational support and/or training related to assigned functional area
• Provides guidance to State Farm Bank’s compliance area on issues related to assigned functional area

WHAT KNOWLEDGE AND SKILLS ARE NEEDED TO BE SUCCESSFUL IN THIS POSITION?

• Participates on project teams
• Develops an understanding of State Farm Bank’s structure, systems, products, services, and processes
• Assists with identifying, documenting and evaluating workflows
• Applies knowledge of how state and federal regulations are applied in the State Farm Bank environment

ITEMS OF NOTEul>

May require passing additional background checks
May work irregular hours based on workload and job requirements
May require travel via commercial transportation and/or driving motor vehicles to various State Farm business locations, seminars, conferences, and/or industry meetings

ADDITIONAL INFORMATION

The Home Finance Bank Business Analyst position supports the product line efforts to mitigate risk in loan servicing. This position will work directly with business partners to identify home finance servicing trends and analyze portfolio performance. This unit works directly with a third party service provider on managing the relationship, monitoring customer service, auditing workflow processes, and establishing procedures.

Requirements include:

• Extensive knowledge/experience with mortgage servicing, including but not limited to: portfolio management, default management, collections, compliance, and property preservation.
• Ability to analyze complex information, draw conclusions, and make appropriate recommendations to management.
• Strong oral and written communication skills.
• Ability to prepare, analyze and present reports to management.
• Advocate high levels of customer service and resolve customer concerns.
• Ability to build and maintain strong working relationships with third party vendor and other business partners.
• Ability to work independently.
• Proficient with Excel.
• Strong technical skills.

BENEFITS: TOTAL REWARDS

Our Total Rewards benefits package includes:

• Competitive starting salary
• Annual merit reviews
• Annual bonus potential

You may also be eligible to participate in Medical, Dental, Life and Disability Insurance, Vision, 401(K) Plan (Savings & Thrift in Canada), Credit Union, a fully funded retirement pension plan, and more.

State Farm Insurance is an equal opportunity employer.

Please visit our Corporate website at:

statefarm.com®